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about us

who we are

WellCentric DC is committed to making an investment in the lives of the citizens of the District of Columbia, Maryland and other urban locations as well as in the communities in which they reside. It is our purpose to ensure health care access to all and it is our passion to work on projects designed to obliterate health disparities.

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WellCentric DC is a multifaceted consulting and administrative services company centered around providing innovative ideas that improve community health and wellbeing. WellCentric DC is black, majority-women owned Certified Business Enterprise (CBE) headquartered in Washington, DC.  Our talented team collaborates with companies and government agencies to solve complex problems and close health equity gaps caused by social determinants of health.  Additionally, we support health care providers, learn how to improve their practice efficiencies, and optimize revenues to keep their doors open and expand access.  

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Career Opportunities

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Outreach Engagement Specialist

(Click on the job title to learn more about this role and/or to apply right away)

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Coming Soon! WellCentric DC has established a locally owned and operated Third Party Administrator service offering! This means we can administer your medical, dental and vision benefits to include processing and payment of claims. We have purchased Virtual Benefits Administrator’s innovative core claims processing system to support our work. Contact us to learn how we can use our expertise and industry knowledge to administer your benefits.

Vision

WellCentric DC is a results-oriented consulting firm that provides solutions that advance health outcomes

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Values

World-Class Organization - We deliver exceptional quality and performance across all aspects of our organization.

Equal Access - We treat all individuals with fairness and respect, regardless of their background, identity, or circumstances.

Loyalty - We stand by our team, customers, and partners fostering trust and lasting relationships.

Leadership - We shape a healthier future

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Mission

WellCentric DC enhances community wellness by collaborating with organizations to eliminate obstacles and address complex healthcare challenges.

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In 2018, we established WellCentric Health Group DC to focus on access and ensuring health equity.  Since our inception, WellCentric DC’s leadership has worked to provide health care consulting services that benefit a broad range of people in the metropolitan DC area and positively impact health outcomes.  â€‹

Since the start of COVID-19 pandemic, one of the focuses for COVID-19 research has been the physical and psychological impact for COVID-19 survivors. As the world copes with normalizing COVID-19, the focus of research is expanding to recognize the effect COVID-19 had on populations with additional challenges. One population with less known impact, are individuals with intellectual and development disabilities (IDD), living in protracted isolation given their risks. Working with The District of Columbia Department on Disability Services (DDS), our team created a study methodology and tool that is being used to conduct interviews with IDD individuals and/or their families. Our role is to support DSS’ efforts to better understand the influence of COVID-19 on the IDD population receiving support through Developmental Disabilities Administration (DDA) services. It is our goal to understand the negative outcomes related to isolation and/or quarantine, to include possibly diverted health care resources, limited access to routine health care, and disruption to medical supplies; and, to determine if this population has been disproportionately impacted throughout the COVID-19 pandemic.

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We created a program for the DC Department of Health Care Finance (DHCF) in partnership with the DC Department of Behavioral Health (DBH) that was supported and funded by the Centers for Medicare and Medicaid Services (CMS) of the U.S. Department of Health and Human Services (HHS) as part of a financial assistance award totaling $4,764,326.00. Rev-UP DC is a Revenue Cycle Management for Practice Transformation Technical Assistance resource provided to improve revenue cycle operations for District of Columbia Substance Use Disorder and Behavioral Health practices. The program was overwhelmingly successful in not only developing a Technical Assistance model that can be replicated, but it also resulted in a reduction of unpaid claims from 28% to 16% during a compressed period of time. Key take aways and lessons learned were identified by the practices, the Medicaid MCOs, DHCF and DBH. Viable Substance Use Disorder and Behavioral Health practices with mature operations are able to focus their attention on their clients and positively impact the lives of their patients, families and communities.

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